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Frequently Asked Questions

Find answers to common questions about our finance education programs and services

Program Basics & Enrollment

Our curriculum covers personal finance management, investment principles, budgeting strategies, and financial planning fundamentals. We focus on practical skills that help people make informed financial decisions in their daily lives. Each course is designed to build upon previous knowledge, creating a comprehensive understanding of financial concepts.
Our next enrollment period opens in August 2025, with classes beginning in September. We also offer a winter intake starting February 2026. Early registration typically opens three months before each intake period, giving you time to prepare and secure your preferred schedule.
Most of our beginner courses require no prior finance background. For intermediate programs, we recommend completing our foundational course or having equivalent experience. We provide a brief assessment quiz to help you choose the right starting point for your current knowledge level.
Course duration varies depending on the program level. Foundational courses typically run 8-10 weeks, while comprehensive programs can extend up to 6 months. Each course includes both theoretical learning and practical application exercises to reinforce key concepts.

Technical & Learning Support

You'll need a reliable internet connection and either a computer, tablet, or smartphone. Our learning platform works on all modern browsers - no special software installation required. We recommend headphones for video content and suggest having access to a calculator or spreadsheet program for financial exercises.
Absolutely. Our instructors host weekly Q&A sessions and respond to questions within the learning platform. You can also schedule one-on-one consultations during office hours. We maintain discussion forums where students help each other and share insights from their learning journey.
Yes, you retain access to all course materials for 12 months after completion. This includes video lectures, downloadable resources, and assessment tools. We also provide updated content when significant financial regulations or market conditions change during your access period.
Life happens, and we understand that. You can pause your enrollment for up to 3 months and resume where you left off. Just contact our support team to arrange the pause. Your access period will be extended accordingly, so you don't lose any paid time.

Pricing & Payment Options

We accept major credit cards, PayPal, and bank transfers. For Australian residents, we also offer Afterpay for courses under ,000. Payment plans are available for longer programs, allowing you to spread costs over the course duration rather than paying everything upfront.
We provide discounts for full-time students with valid ID, seniors over 65, and current military personnel. Early bird pricing is available when you register more than 6 weeks before course start dates. Group discounts apply when three or more people from the same organization enroll together.
Yes, we offer a 14-day satisfaction guarantee from your course start date. If you're not happy with the program within those first two weeks, we'll provide a full refund. After that period, refunds are prorated based on content accessed, minus a small administrative fee.
No hidden fees whatsoever. The price you see includes all course materials, platform access, and instructor support. The only additional cost might be if you choose to purchase optional printed workbooks, but all essential materials are included digitally in your course fee.

Still Have Questions?

Our support team is here to help you find the right finance education path for your goals and circumstances.

Contact Our Team